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PLEASE...before you submit your ticket, review these guidelines to help us ensure quick, accurate responses to your question:


  1. Submit one ticket per subject/issue. Sending multiple tickets for the same problem will not result in quicker response times.
  2. To respond to an answer from customer support on a ticket, submit your response on that existing ticket; do not create a new ticket.
  3. Occassional increases in the volume of submitted tickets may result in slightly longer customer support response times.
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