Solutions

My commission statement says I was paid commission, but I never received my commissions.

07/22/2024

Mailed commission checks are sent out on the 15th of each month (or the closest following business day, if the 15th falls on a weekend or holiday). If you choose to be paid by direct deposit into your checking account or by Paypal, your commissions will be transferred on the 15th and the amount reflected in your account within three business days of the funds transfer date. In the event that the 15th falls on a weekend, commissions will be sent out or transferred the following business day. Be aware as well that you must have a valid postal address and working email address on record prior to monthly commission payment being released. You can update your address and email at your MyAccount page.


If you have opted to receive your commissions via check or PayPal and it has been at least four weeks since checks were mailed out, please submit a ticket to our customer service department via our Suppor Desk.

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